Around half of all businesses in India will implement robotic process automation in the next few years. The study commissioned by automation anywhere, a global leader in RPA, found that more than 50% of the companies are investing in RPA to build resilience post-Covid.
Indian companies referred to trustworthiness as their top priority for digital transformation and are looking to automation for increased safety & governance of processes. Respondents also said that they believe that RPA can improve the accuracy, consistency & safety of transactions.
The IDC study, which surveyed technology executives across the nation, combined with Automation Anywhere’s survey of more than 1,600 clients in various industries, revealed that pandemic spurred a recalibration of business plans boosting digital transformation and RPA adoption.
Milan Sheth, Executive VP, IMEA said, “The COVID-19 pandemic is a stark reminder of the crucial importance of being prepared for any future uncertainty”.