Does better customer service means lower margins for your business?

Many entrepreneurs complain that their customers ask for the moon but only want to pay peanuts to get it. Considering that businesses are constantly trying to reduce costs to increase profits, does spending on high-quality customer service make financial sense?

Article written by Akhil Shahani, Managing Director of Shahani Group

Read full article here: INC 42

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Does better customer service means lower margins for your business?

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About ask.CAREERS