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Income tax: E-Nivaran offers online grievance redressal mechanism for taxpayers
May 09, 2017
- With Prime Minister Narendra Modi’s vision of making the redressal mechanism taxpayer friendly, the income tax department had launched a special electronic grievance mechanism called ‘E-Nivaran’.
- It is a dedicated one-stop grievance redressal system that operates under the supervision of an assessing officer or supervisory officer.
- The mechanism has been living up to its name; ‘nivaran’ means redressal. Previously, such dealings with tax authorities required the manual filing of letters with several follow-ups for resolution.
- There was no consolidated report where the grievances could be listed. A vigorous redressal mechanism was sorely missed.
