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SBI launces mobile handled device
October 05, 2023
State Bank of India, the country’s largest lender by assets, on Wednesday announced the launch of a device aimed at enhancing the accessibility and convenience for customers as part of its financial inclusion drive. SBI Chairman Dinesh Khara unveiled the “mobile handheld device”, meant to extend essential banking services to the masses, according to a company statement.
The banking behemoth said the device will bring kiosk banking directly to the customer’s doorstep, customer service point (CSP) agents more flexibility to reach out to customers.
“Our goal is to make banking facilities accessible to all sections of society, particularly the unbanked, to fulfil the aspirations of financial inclusion. With introduction of the Mobile Handheld Device, customers will have a seamless and vivid experience conducting transactions at their location,” said the SBI chairman.
“This technology-driven initiative underscores SBI’s commitment to deepening financial inclusion and social welfare through digitization by providing convenient and doorstep banking to our customers,” Khara added.
The device will specially benefit customers facing difficulties in accessing customer service outlets, such as senior citizens, SBI said.
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