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Tourism Ministry May Introduce Grievance Redressal Mechanism on Twitter

July 06, 2019

Tourism Ministry May Introduce Grievance Redressal Mechanism on Twitter

According to official sources, a grievance redressal mechanism for Twitter for tourists to raise their complaints with is in the works under the Tourism Ministry. The goal is to create a system that is akin to the existing Twitter Seva Service that’s run by the External Affairs Ministry. This is to ensure that the mechanism can be facilitated and centralized.

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