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Union Bank of India offers WhatsApp Banking
February 04, 2022
Infosys Finacle, part of EdgeVerve Systems, a completely owned subsidiary of Infosys (NSE, BSE, NYSE: INFY) and Union Bank of India, a main public sector bank in India, today declared the accessibility of its financial services on WhatsApp following the successful execution of Finacle Conversational Banking, Finacle Remote Banker, and Finacle Mobile Teller arrangements.
The new assistance from the bank, called Union Virtual Connect (UVConn), will give its retail clients customized, day to day banking services, at their favored time, place, and in seven dialects at first. With Finacle, the bank has likewise changed its branch banking experience, by enhancing branch and teller execution, limiting lines, empowering relationship manager mobility, and working on functional efficiencies.
Finacle Conversational Banking and Remote Banker guarantee a drawing in conversational experience all through a client’s digital excursion with the adaptability of human help as required. The capacities incorporate – text, voice, or video informing, alongside sharing pictures, documents, and other content.
Union Bank’s customers can now safely connect with the bank’s official number, via the end-to-end encrypted WhatsApp messaging interface, from their registered mobile numbers with added levels of authentication. Finacle’s solutions offer comprehensive capabilities to customers for banking on the go, on a device of their choice.
Important Links:
- Professional Diploma in Banking and Financial Services: https://ask.careers/courses/professional-diploma-in-banking-management/
- Mumbai: https://ask.careers/cities/mumbai/
- TSCFM: https://ask.careers/institutes/tscfm/
