Back to Career News

Thomas Cook Delays Refund by Two Months

October 04, 2019

Thomas Cook Delays Refund by Two Months

Customers of Thomas Cook, Britain’s oldest travel brand, are now looking at a two-month delay in the processing of their refunds. The agency, since their recent bankruptcy, has been in a scramble to liquidate assets and refund disappointed passengers who trusted the 178-year-old agency.

The UK Civil Aviation Authority (CAA) announced that a new online payment system was in the works to launch next week. This solution would enable them to refund bookings made by all payment methods within 60 days of commencing.

The bookings made by direct debit, however, are likely to be refunded within the next 14 days. This is better news for nearly 100,000 bookings that were made through the now-collapsed travel firm.

Recommended for you ...

BharatPe Launches 'BharatPe One' All-in-One Payment Product for Merchants
BharatPe Launches 'BharatPe One' All-in-One Payment Product for Merchants

April 26, 2024

Credit Card Spending Surges in India During FY 2023-24
Credit Card Spending Surges in India During FY 2023-24

April 26, 2024

Banks and Lenders Rethink Personal Loan Portfolios Amid Regulatory Changes
Banks and Lenders Rethink Personal Loan Portfolios Amid Regulatory Changes

April 26, 2024

Chat on WhatsApp